The latest from our blog

Own a goods or service lift? 3 key lift regulations you need to know

The legal requirements surrounding the provision and use of goods lifts and service lifts provide a framework to ensure best practice. This blog gives an overview on the regulations you need to adhere to in a commercial property.

As a lift owner if you have a lift that is used by an employee in a commercial setting, e.g. restaurant, library, office or warehouse you have a duty of care. The legal requirements surrounding the provision and use of goods lifts are there to provide a guidance framework to ensure best practice.  

Do the regulations apply to you?

If you are an employer or self-employed person providing lift equipment for use at work, or you have control of the use of lifting equipment, in a commercial business then these regulations apply.

What are these regulations?

As an owner there are three main lift regulations to consider; the first is manual handling, which helps protect your staff; the other two regulations go hand in hand and govern the use of lifting equipment, they are PUWER and LOLER. A little more about each is explained below:

1. Manual Handling Regulations

You have a duty to protect your staff from potential injury caused by inappropriate manual handling. As a business owner you would likely be held responsible by the health and safety executive, if you have placed unfair or dangerous demands on your staff by not supplying an efficient way of moving goods in the event of an accident or injury. We have covered these regulations comprehensively in our Manual handling post as they are the core guidance for businesses who need to move goods frequently and regularly. 


The Provision and Use of Work Equipment Regulations 1998 (PUWER) require any risks to people’s health and safety, from equipment that they use at work, to be prevented or controlled. PUWER regulations require that equipment provided for use at work is

  • Suitable for the intended use
  • Safe for use (as per LOLER requirements)
  • Used only by trained people, familiar with the equipment 
  • Accompanied by suitable safety measures such as signage, protective devices/clothing, markings and warnings
  • Any equipment used at work from knives and hammers, to lifts and motor vehicles, will be covered by PUWER.


Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) place duties on people and companies who own, operate or have control over lifting equipment. This includes all businesses and organisations whose employees use lifting equipment, whether owned by them or not. The Regulations require that lifting equipment provided for use at work is:

  • Strong & stable enough for the particular use and marked clearly to indicate safe working loads
  • Positioned and installed to minimise any risks
  • Used safely e.g. the work is planned, organised and performed by competent people
  • Subject to ongoing thorough examination and where appropriate, inspection by competent people. 

Thorough examinations for service and goods lifts take the form of regular lift maintenance and lift servicing. These are documented in service reports to show compliance to LOLER.

Do my employees using the equipment have any duties under these regulations?

Your employees do not have any duties under these regulations, but they do have general duties under the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999, i.e. to take reasonable care of themselves and other workers through co-operation in the workplace. 

What do the regulations require me to do? 

You have a duty to meet all the requirements of PUWER and LOLER by taking every precaution to ensure safety when using equipment in your workplace.


If you have any questions about these regulations or your responsibilities as a lift owner, othen feel free to contact Stannah and we will be happy to help you.

Contact Us

More about Stannah: Our nationwide network of service branches provide local maintenance and repair for thousands of lift products, including 24/7 call-out, 365 days a year, right across the UK. Over 360 directly employed highly-trained lift engineers maintain most types of lift products from all manufacturers. 


Know someone else who might enjoy this article? Share it!